How m77 Handles Your Personal Information
At m77, your account data belongs to you — we collect only what we need to run your account, process deposits through JazzCash, Easypaisa, SadaPay and Raast, and...
What This Privacy Policy Covers and Why
This policy applies to every account holder and visitor accessing m77 in supported regions where local law permits. We collect your name, contact details, and payment identifiers — including those tied to JazzCash, Easypaisa, SadaPay and Raast transactions — solely to operate your account, verify identity, and process withdrawals. We do not sell your data to third parties. Retention periods follow applicable
Pakistani data-handling norms, and you may request a copy or deletion of your personal record at any time by contacting our support team. Any third-party processors we engage are bound by equivalent data-protection obligations. We update this policy when our practices change and will notify you via your registered contact before changes take effect.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why You Can Rely on Our Data Practices
We have built our data infrastructure around six concrete commitments that you can verify through your account at any time. Each one reflects how we actually operate, not aspirational language.
Encrypted Storage
All personal records are stored with AES-256 encryption at rest. Payment identifiers for JazzCash and Easypaisa are tokenised so raw account numbers never sit in our application database.
Minimal Collection
We collect only the fields required to open your account, process a transaction, or resolve a dispute. Fields we do not need are never requested during registration or deposit flows.
No Third-Party Sale
Your data is never sold, rented, or traded to advertisers or data brokers. Processors we do engage — such as payment gateways — receive only the minimum fields their service requires.
Access on Request
You can request a full export of every data point we hold on your account. We deliver it in a machine-readable format within seven working days of a verified request.
Deletion Honoured
A verified deletion request removes your personal record from live systems within 30 days. Anonymised transaction logs required for financial compliance are retained separately and cannot be linked back to you.
Policy Change Notice
We notify you at your registered contact address before any material change to this policy takes effect. You have 14 days to review the update before it applies to your account.
How This Policy Aligns Across Our Site
Our privacy commitments are consistent whether you are accessing the casino lobby, the sportsbook, or the slots section. The table below shows how key policy elements apply uniformly...
| Data Collection Scope | Identical across casino, sportsbook and slots — only account, payment and session data collected in each area. |
|---|---|
| Payment Data Handling | JazzCash, Easypaisa, SadaPay and Raast identifiers are tokenised the same way regardless of which section processes the transaction. |
| Retention Period | Personal data retention periods are the same whether your last activity was a slot session or a sportsbook wager. |
| Deletion Rights | A single deletion request covers your entire account record across all product areas — you do not need to submit separate requests per section. |
| Third-Party Processors | The same contractual data-protection obligations apply to every processor we use, whether they support the live casino feed or the payment gateway. |
| Policy Update Notice | One notification covers all sections — we do not issue separate privacy updates for casino versus sportsbook versus slots. |
| Support Channel Access | The same live chat, email and in-account portal handle data requests regardless of which part of m77 the request relates to. |
Key Elements of Your Privacy Profile
Your privacy profile at m77 is made up of six distinct data categories. Understanding what sits in each one helps you decide what to export, update or remove...